State Farm® Insurance Agent Mike Perez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susan Isaacs
April 13, 2024
"Needed help with an insurance payment and the staff was very accommodating."
Nenad Pavlovik
March 28, 2024
"One of the worst agent I have dealt in my life. Extremely deceiving, and unhelpful!"
" Oh No Nenad! First off thank you for taking the time to leave us a review. Sorry to hear you had a less than amazing experience with our office! I wanted to remind myself of your experience with my office by reviewing our previous email communications from 2022, since you haven’t had an active policy in my office for about two years now. As I read through our email communications, I see that we needed you to complete the set up of your Drive Safe & Save beacon along with having you return some time-sensitive documents that required signatures. Getting these tasks completed was difficult due to you being in Europe, and not physically in the States to complete. I was extremely transparent with you in our email communications and also offered you alternative options to complete these time sensitive requests. I understand you were frustrated that your premiums fluctuated due to not completing the requests by the deadlines! We pride ourselves on excellent customer service, please contact our office if you would like to discuss this further, we’re happy to help!"
Drew Eppes
December 19, 2023
"Dealt with a complicated claim involving a yard crews insurance. Thomas was able to help me navigate the claims process and get my vehicle taken care of. Will recommend."
Austin Boleware
December 15, 2023
"Syd is great and helpful. She helped me with my life insurance policy and had all my documents to me in a timely matter"
Hailey Johnson
December 15, 2023
"Sydney Jernigan is the best employee there! Always so helpfully and kind. :)"
cheyenne pigott
December 15, 2023
"Absolutely a great office, amazing customer service! Would recommend to all! Sydney was extremely helpful, I would definitely recommend Sydney for all your needs!"
Stacey Thomas
December 14, 2023
"I was lucky enough to speak with Lily Jernigan! She was super sweet and very helpful with all the questions I had. She helped me decide on what was best for myself and my family. Mike Perez is very lucky to have her on his team!"
Dylan Cook
December 14, 2023
"Lillian has the best customer service and is so knowledgeable!"
Morgan Dickens
December 13, 2023
"Lily has great customer service skills"
Whitley todd
December 13, 2023
"Lillian was by far the most help I’ve gotten! She has a customer service attitude worth 5 stars! Highly recommend!"
Wendy Fleming
December 13, 2023
"Great and awesome customer service. They will help you out in any way even when things are tuff. I'm glad I switched over."
Ivy Vonier
December 13, 2023
"Lilly is the best! She is very detail oriented & motivated!"
Lindsey Hicks
December 13, 2023
"I absolutely love this office! Mike Perez has a great team, Thomas has been especially helpful with answering all my questions. 100% would recommend to all my friends."
Nataleigh Butler
December 13, 2023
"Lillian has provided excellent service with every engagement. I no longer dread calling my insurance company since switching to Mikes office!"
Ayla Hemenway
September 29, 2023
"Mike and Chad are the absolute best! I've been with them for years and every communication with them has been addressed the same-day and followed through until it's resolved. Chad has helped me with every question and through any issues I've had with my car insurance and renter's insurance. He is polite, professional, and goes the extra mile for his clients. When I purchased a new car, Chad was there every step of the way and worked seamlessly with my bank and the dealership. I seriously recommend this team to every person I know, they are THAT good."
Paulette Hill
August 29, 2023
"I am very pleased with my experience with this company. They have been very helpful with every issue I had to address concerning my policy. I’d recommend them 100%"
Ash Hodge
August 22, 2023
"Lily was amazing!!! So helpful!!!"
Bettina Brown
August 22, 2023
"I would like to thank Lillian Jernigan for always helping me with all of my Auto Insurance needs. She has exceptional customer service skills and always a pleasure to work with."
Cheryl Pascoe
August 21, 2023
"Absolutely awesome job!! Saved me over a $1000.00. Very knowledgeable and helpful!"
Manpreet Singh
August 18, 2023
"Excellent team to help with your insurance needs!"
Kenyon McCune
March 22, 2023
"I was involved in an accident and I spoke to Chad at my local state farm agency. He was absolutely wonderful guiding me through the process of having my car totaled and getting a pay out from State Farm. Had Chad not been there to assist me? I honestly don’t know how I would’ve gotten through this. He is the reason I will stay with State Farm. Forever. Thank you Chad for all you do. You are truly appreciated!!"
Don Hagler
March 17, 2023
"I contacted Mike Perez State Farm to inquire about auto insurance. I ended up talking to Lily Jernigan at this agency. She was a pleasure to deal with . She took time with me over the phone and didn't rush me. She saved me money on my auto insurance. I ended up changing my house insurance over to State Farm for more savings. Lily has a good future in the insurance business."
Michael Sattler
March 17, 2023
"When I visit for business, I talk with Chad Bertrand as We are both Marines, so therefore We are forever Brothers and He is highly motivated and proficient in His abilities to get You the proper coverages that You need and He is excellent with time management as well, I will highly recommend Him to Everyone I know, He is very knowledgeable and trustworthy."
Theresa Powell
March 2, 2023
"I would like to thank Chad he had such a great personality and a awesome person and you help me with my problem thanks a lot"
Street Mayen
February 10, 2023
"I'm coming in from the Mid-West, KCMO‼️ Chandra from State Farm got me all the way together. I usually can't stand early morning calls but her presence was just what a brother needed. On behalf of Cobllc, Thank you for your assistance Chandra love, You are the best Queen 💙👑"